Security
Short and honest. Questions: security@ranksage.com.
What personal data do you collect?
Mainly your account email and the data you choose to connect. We don’t sell or share your data with marketers.
Do you store data from the tools I connect?
We cache it to make the product fast; the source of record stays in your own account. Disconnect or close your account and the cached copy is deleted. We never modify your source data.
Where is data stored, and who can access it?
On managed cloud infrastructure. Access is limited to authorized personnel on a need-to-know basis, protected with single sign-on and multi-factor authentication.
How do you protect data?
Encryption in transit and at rest, least-privilege access controls, and logging. We process every event — we don’t sample your data.
Do you use my data to train AI?
No. Data sent to AI providers is only to generate outputs for you, under confidentiality and no-training terms.
Have you had a data breach?
No. If one ever affects you, we’ll notify you and the relevant authorities promptly and act to contain it.
Are you SOC 2 or ISO 27001 certified?
Not yet — we’re a young product and may pursue certification as we grow. We’re happy to discuss security with larger customers.
Is a DPA available?
Yes — our Data Processing Agreement, covering subprocessors, transfers, and security, is available on request.